One month after revealing that one child died and others were injured in accidents on Peloton treadmills, the at-home exercise company is fighting a federal safety agency’s request that the company recall the products and has delayed the agency’s investigation into potential safety problems, according to officials familiar with the incident.
The Consumer Product Safety Commission this week took the unusual step of issuing an administrative subpoena to require Peloton todisclose the name of the child who died and the family’s contact information so regulators can continue an inquiry into what went wrong, according to officials who spoke on the condition of anonymity to discuss an ongoing investigation. The previously undisclosed dispute between the nation’s product safety regulator and Peloton — a $34 billion company famous for its stationary bicycles and online workouts — has so far taken place outside public view.
The two sides also are clashing over whether Peloton’s treadmills need to be taken off the market. The company and regulators have been negotiating this week over the wording and timing of an agency warning to alert consumers to potential dangers posed by the company’s Peloton Tread+, a $4,300 exercise machine, these officials said. A new safety warning from the CPSC is expected to be posted as early as Saturday, officials said.
“This doesn’t happen with other treadmills,” said an official familiar with the case, explaining why the CPSC was alarmed by reports of victims being pulled under the machines and suffering injuries that included broken bones and head trauma. “It is a different hazard pattern than is typically seen.” A Peloton spokeswoman said in a statement to The Washington Post that the company “does not believe a recall is necessary” and that the treadmill “is safe for use when the warnings and safety instructions we provide are followed.” Peloton also has issued repeated safety warnings to its customers since it learned of the incidents last month, company spokeswoman Jessica Kleiman said. ... Read more
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